Intersites, Inc. (“Intersites,” “we,” “us,” or “our”) has provided custom web architecture, mobile application development, and digital presence management since 1995. We operate as a trusted technical guide for business leaders. Transparency and data integrity are central to our work. This Privacy Policy describes how we collect, use, safeguard, and disclose personal data when you visit our website at intersites.com, interact with our consultation tools, or engage us to design, engineer, and maintain custom digital software systems.
Our Dual Roles: Data Controller vs. Data Processor
In the course of operating a full-service software development and consulting business, Intersites handles information in two distinct capacities under applicable data protection laws (including the EU/UK GDPR, California Consumer Privacy Act as amended by the CPRA, and related US state statutes):
- Intersites as a Data Controller: We act as a Data Controller with respect to personal data collected directly from visitors to our website (intersites.com), individuals submitting consultation inquiries, attendees at our educational seminars, and direct business contacts representing our corporate clients, suppliers, and technology partners. We determine the purposes and means of processing this information.
- Intersites as a Data Processor / Service Provider: When our clients engage us to architect, engineer, test, host, or maintain bespoke software applications, databases, eCommerce engines, or mobile applications, we act as a Data Processor (or Service Provider). In this capacity, we process any end-user data stored within or transmitted through client environments exclusively pursuant to our client’s documented instructions, our Master Services Agreement (MSA), and applicable Data Processing Addenda (DPA). Our clients remain the Data Controllers of their own end-user information.
If you are an end user of a web application, mobile app, or eCommerce store designed or engineered by Intersites on behalf of one of our commercial clients, your personal data is governed by that client’s respective privacy policy. Inquiries regarding end-user records should be directed to the organization operating that platform.
Information We Collect
We collect personal information depending on how you interact with our website and software development services:
A. Information You Provide Voluntarily
- Consultation & Project Inquiries: When you submit a project consultation request or contact us, we collect your full name, business email address, phone number, company name, industry, and project specifications or technical requirements.
- Client Onboarding & Commercial Contacts: During contract negotiation and project kickoff, we collect contact information for primary stakeholders, billing and accounting coordinators, technical administrators, and authorized representatives.
- Technical Specifications & Project Assets: Clients provide architectural diagrams, system functional specifications, brand guidelines, content assets, API documentation, and staging credentials necessary to execute the contracted engineering scope.
B. Automated Technical Information
When you browse intersites.com, our servers and integrated analytics platforms automatically capture non-identifying or pseudonymous technical data, including:
- Device & Browser Identifiers: Operating system, browser type and version, language preference, device category, screen resolution, and referring website URLs.
- Usage Activity: Pages viewed, time spent per page, click paths, feature interactions (e.g., viewing case studies or PARIS process modules), and navigation flow.
- IP Addresses & Geographic Data: Internet Protocol (IP) addresses used for network diagnostics, security monitoring, and general non-precise geographic localization (city/state level).
How We Use Your Information
Intersites processes your data for clear, legitimate commercial purposes connected to our professional software engineering operations:
- Delivering Software Engineering & Strategic Advisory: Planning, architecting, coding, testing, and deploying custom web applications, mobile apps, and eCommerce integrations under our five-phase PARIS Process (Plan, Aesthetics, Realization, Inform, Sustain).
- Client Communications & Account Management: Responding to consultations, issuing formal proposals and Statements of Work (SOWs), providing sprint progress reports, coordinating code reviews, and managing invoicing.
- Managed Website Hosting & Infrastructure Support: Administering server infrastructure, monitoring uptime, conducting scheduled maintenance, applying security patches, and executing automated backups for clients enrolled in managed hosting agreements.
- Site Security & Fraud Prevention: Protecting our digital infrastructure from malicious activity, unauthorized intrusions, automated scrapers, and denial-of-service attempts.
- Analytics & Site Enhancement: Assessing user engagement with our publications and portfolio to improve usability and content clarity.
- Legal & Regulatory Compliance: Satisfying tax, accounting, contractual, and corporate governance requirements under applicable law.
Software Engineering & Client Data Safeguards
Because custom software development entails handling sensitive system architectures and source code, Intersites enforces rigorous operational protocols:
We do not sell, rent, lease, trade, or monetize personal information or client proprietary data under any circumstances. We are an independent software development and web presence advisory firm, not a data broker.